Privacy Policy

We may collect different categories of information depending on how you interact with us.

We use collected information for purposes including:

• Responding to inquiries & providing quotes
• Managing software development projects
• Delivering requested services & support
• Website improvement & performance monitoring
• Security monitoring & fraud prevention
• Legal compliance & internal business analytics
• Marketing communications (with your consent)

SoftGen understands that many client projects contain confidential business information.

Unless explicitly authorized by the client, we do not disclose:

• Project ideas & business models
• Source code & system architecture
• Credentials & API keys
• Internal documentation
• Financial information & business strategies

Client information is treated as confidential and is only accessible by authorized personnel involved in the project.

Some SoftGen products or services may include Artificial Intelligence features. Information submitted through AI-powered services may be processed for the purpose of:

• Generating responses
• Improving service quality & error detection
• Feature enhancement

We do not intentionally use confidential client content to publicly train AI models without appropriate authorization.

Users are responsible for ensuring they do not submit information they are legally prohibited from sharing.

We do not sell or rent personal information.

Information may only be shared with:

• Payment providers
• Cloud hosting providers
• Analytics providers
• Email service providers
• Legal authorities when required by law
• Business partners directly involved in service delivery

All third-party providers are expected to maintain appropriate security standards.

We implement industry-standard administrative, technical, and organizational safeguards including:

• Secure HTTPS encryption
• Firewall protection
• Access control & authentication
• Regular security updates
• Encrypted communications
• Backup procedures
• Limited employee access

Despite our efforts, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to:

• Deliver requested services & complete contractual obligations
• Resolve disputes & comply with legal requirements
• Maintain business records

Information that is no longer required may be securely deleted or anonymized.

Depending on the services used, your information may be processed or stored in data centers located outside your country.

By using our services, you consent to such transfers where legally permitted.

Depending on applicable laws, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of personal data
• Withdraw marketing consent
• Restrict processing
• Request a copy of your information
• Object to certain types of processing

Requests can be submitted using the contact information provided below.

Our services are not intended for children under the age of 13 without parental or legal guardian supervision.

We do not knowingly collect personal information from children. If such information has been collected unintentionally, we will take reasonable steps to remove it.

Our website may integrate with or contain links to third-party services including but not limited to:

• Google Analytics
• Google Maps
• YouTube
• Social Media Platforms
• Payment Gateways
• Cloud Infrastructure Providers

These services operate under their own privacy policies, and SoftGen is not responsible for their practices.

If you subscribe to newsletters or promotional updates, we may send emails regarding company news, product updates, service announcements, offers, and educational content.

You may unsubscribe at any time using the unsubscribe option provided in the email.

SoftGen may disclose information when required to comply with legal obligations, enforce agreements, protect company rights, prevent fraud, or respond to lawful government requests.

We reserve the right to modify this Privacy Policy at any time. Any updates will be published on this page together with the revised "Last Updated" date.

Continued use of our website after changes constitutes acceptance of the updated Privacy Policy.

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

For privacy-related requests, please include sufficient information so we can verify your identity before processing your request.